Help Center

General Questions

Q: How can I get in touch with you?

Q: I'd like to add my company logo to your products for my business or events.

Product Related Questions

Q: Can I put my Penguin Cold bottle in the refrigerator/freezer?

Q: Can I microwave my Penguin Cold bottle?

Q: How do I clean/store my bottle?

Q: What is a Penguin Cold bottle made of?

Q: Will my bottle sweat?

Q: Where does Penguin Cold manufacture its product?

Q: Can I fly with my Penguin Cold bottle?

Return Policy

Q: What is the Penguin Cold return policy?

Q: How long does a return take to process?

Ordering & Shipping

Q: Where does Penguin Cold ship to?

Q: Will I receive notification or a tracking number when my order ships?

Q: How long does it take for my Penguin Cold bottle to ship?

Q: Will I receive a email confirmation after placing my order?